Accessibility

What we are aiming for

We want rockwallgaragedoorpros.com to be usable by everyone who needs a garage door fixed, including people using a screen reader, keyboard navigation, magnification, or voice control.

We work to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the standard most commonly used as a benchmark, and it is what we measure ourselves against.

Where we are

We aim to meet that standard and we are not claiming we already meet it everywhere. Saying a site is fully compliant is easy to write and hard to be true, and it is not much use to someone who has just hit a page that does not work for them.

What we do check: text that resizes without breaking the layout, contrast that holds up, headings in a real order rather than chosen for how they look, links that say where they go, and every page usable without a mouse.

What is most likely to be wrong: a heading level out of sequence, a link whose purpose is not clear when read on its own, or a form field whose label is not properly connected to it. If you find one, telling us is the fastest way it gets fixed.

Telling us about a problem

Call (469) 796-3181 or use the contact page. It helps if you can say which page it was and what happened, but a rough description is enough. We do not need a technical report.

We will tell you what we can do and roughly when. If a fix is going to take a while, we will say so rather than leaving you waiting.

If the website is the barrier, use the phone

None of this should stop you getting a door fixed. Everything on this site can be arranged by phone instead, on (469) 796-3181. You will not be asked to fill anything in online first, and you will not get a worse price for calling.

If speaking on the phone is the difficulty rather than the website, say so when you contact us and we will arrange another way.

Contact

Rockwall Garage Door Pros 2020 Industrial Blvd, Rockwall, TX 75087 (469) 796-3181